LG: Lifes Good? Dont think so
Posted: Thu Jan 04, 2007 11:33 am
About 2 months ago i bought a LG tromm washing machine. It looks nice and washes big loads. However on the first load i noticed something was wrong.
It says quiet operation on the machine which is true during the wash. On the spin however, the machine sounds like its going to pieces. It stands still and everything but that NOISE AAARGGH!!!!!!!!! Also when starting the machine, it takes forever to get going, like 5 minutes or something.
Our neighbours really hate when we use it even if its on day time. I thought it was going to disappear over the time. Not so i,m afraid. Instead the noise has been worse and worse, until i on wendseday (yesterday) called the serviceman.
Luckily he could come next day (today). Checking out the machine, then saying that the drum is totally loose and that the micro computer has "problems". But he cannot repair it. Why not?
Simply because LG only use "certified" repair people to their machines. The serviceman knew it was a LG that was faulty so it seems strange.
Then he says the machine really should be replaced instead of repaired. Fine i says. But theres a catch; i have to send the buy receipt to LG, then they send someone over checking the machine, sending report to LG, THEN deciding what should be done.
Normally the store can make the decisions of replacing or not, except for LG products. And it doesnt tell its so on the paper.
If someone asks if LG is good is say NO.
It says quiet operation on the machine which is true during the wash. On the spin however, the machine sounds like its going to pieces. It stands still and everything but that NOISE AAARGGH!!!!!!!!! Also when starting the machine, it takes forever to get going, like 5 minutes or something.
Our neighbours really hate when we use it even if its on day time. I thought it was going to disappear over the time. Not so i,m afraid. Instead the noise has been worse and worse, until i on wendseday (yesterday) called the serviceman.
Luckily he could come next day (today). Checking out the machine, then saying that the drum is totally loose and that the micro computer has "problems". But he cannot repair it. Why not?
Simply because LG only use "certified" repair people to their machines. The serviceman knew it was a LG that was faulty so it seems strange.
Then he says the machine really should be replaced instead of repaired. Fine i says. But theres a catch; i have to send the buy receipt to LG, then they send someone over checking the machine, sending report to LG, THEN deciding what should be done.
Normally the store can make the decisions of replacing or not, except for LG products. And it doesnt tell its so on the paper.
If someone asks if LG is good is say NO.
I'm not too good at technology sometimes. I try my hardest, but I still have an old colourless phone (Which I actually prefer thank you very much! haha!).